ANNOUNCEMENT

3/22/2020
To Our Valued Customers:

We want to let you all know that we are still working hard and brainstorming behind the scenes for you to have the availability of having a fresh meal from Smugglers Cove from the comforts of your home. We thank you for your continued patience and support throughout this process. We hope to re-open at Smugglers Cove for delivery and take out on Friday March 27th, or earlier if possible.

1. Here at Smugglers Cove we have zero interest in opening our delivery and take out services until we feel comfortable that when we do, we can do it safely and without compromising the quality of food we are serving.

2. Please keep in mind that many of the items we serve are ultra-fresh and are in a LIVE OR FRESH state (caught that day or the day before). For FRESH items, want to serve them ultra-fresh, which means they need to be served within two or three days from the day they were delivered to us. For LIVE items, they need to be served within one or two days maximum in order to meet the freshness and quality standards we have in place. We want to maintain our freshness and quality always, no matter what is going on.

3. Our restaurant menus are quite extensive, with many items that need to be served within a very short time frame to maintain the flavor and texture we intend, and you desire. We also have some very popular menu items that are just the opposite and require a longer time frame, like our prime rib, which is slow cooked overnight. In order to maintain the flavor and texture of these items, and keep them up to your and our standards, we must keep our current system in place. So, with everything that is going on, we now are faced with new challenges as we suddenly must change the amount of these items that we may need to cook for each day or overnight. We also have to factor in that our customers may need more or less of specific items each day, due to that our ordering process cannot remain the same.

As we are adapting, we are also trying to avoid a massive loss of food or big disruptions in the quality of food we desire to serve. This is not something that insurance companies see as a problem, even if we start seeing food massive losses of food that are wasted due to needing to maintain the quality of products.

We have ZERO interest in opening up for delivery and take out services to just sell food that is not 100% up to our standards, in times like this it is important we check and double check our food before it goes out our doors, no matter what it takes.
Please bear with us while we make the changes we need, and we will be open again very soon.

We also want to encourage you all to continue the support that you have given to us to others too (from a safe distance of course). This is an area that many of us have never experienced before, and by continually showcasing generosity and compassion will go a long way. We will keep you updated as progress is made. Please stay safe.

-The Sarajian Family

Please remember that we are still operating our Vocelli Pizza Tannersville location for delivery and carry out (Curbside) service at regular business hours. You may order at https://www.vocellipizza.com/tannersville_pa or by calling 570-620-9055.